YN
Yolandi N

1 reviews | Active since May 2011

07 Mar 2016, 11:39

I just want to pay!!!

Hi there<br> <br> My phone had been cut off due to me being unable to pay. Now I must do a re activation and that's acceptable. I have spoken to numerous people at Vodacom, even someone in legal department. He promised he would send my statement, he never did. Also some woman in the morning that said the systems were down, but clearly it wasn't because he was able to view my account.<br> <br> But - I have had no joy to be able to pay my account - now that i can! I have been struggling since Friday to load the banking details as all the Vodacom shops in our area, does not accept payments - which i think it utterly poor!<br> <br> I need my number, i have the new sim card! Can i please just pay my account? I have not heard of a company that does NOT want to get paid what is due to them!<br> <br> I have to get my number back, PLEASE!!!!<br> <br> Thank you

0
Replies (1)
Vodacom
Vodacom's reply07 Mar 2016, 13:53
Official
Hello yolandinolte@gma,

Thank you for making us aware of your complaint. A consultant will make contact with you to assist.

Regards