I just want my number ported and be done with Vodacom

Item: Vodacom
Rating: 1
Author: Yolanda T

Besides the terrible service....no able to talk to a human......Tobi is stupid and cant assist with my problem

Cancelled my contracts and all I want is to Port my number!!!! But all I get is this message "PortInBySMS service temporarily suspend.Please use alternative channels."

What alternative channels???? Phoned 135 and Tobi cant help me or put me through to a human........website support does not help......

Requested a to Port my number and received an sms at 2am in the morning saying I have 1 hour to authorize this request....who the hell is a awake at to 2am waiting for this sms????

Helpful (0)

Replies (1)

Vodacom's replyOfficial

28 Mar 2023, 07:45

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply28 Mar 2023, 07:45

Official