RP
Ramokoni P

1 reviews | Active since May 2024

17 Aug 2024, 23:17

I just want answers, so that I can move on from this matter.

I want to find out what caused my Vodacom Legal Plus policy being canceled without refunding me my contributions. I came across a problem that needed legal representation after a year of paying my monthly contributions, when i reached out to them asking for legal assistance, I then got an email informing me that my legal cover has been canceled. I spent a lot of energy and time to try and ask that they refund me back my money, to date I didn't get my money.

0
Replies (1)
Vodacom
Vodacom's reply18 Aug 2024, 11:01
Official
 
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team