AB
Arend B
1 reviews | Active since Sept 2020
06 Oct 2020, 14:53
I have to fix there stuff ups
SR***: Invoice for Account number: I***-8 They deducted R8000 from my acount. And gave me an a apology. But i have to fill in forms to get my ****ing money back this is. This is the most pathetic service i have ever had. It happend on the 26/09/2020. And i did send e-mails beforehand telling them they are making a mistake. This is now the 06/10/2020. No money was payed back?
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Vodacom's replyOfficial
07 Oct 2020, 07:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Oct 2020, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AB
Arend B's updateReviewer Update
09 Oct 2020, 15:35Thank you it was sent
AB
Arend B's update09 Oct 2020, 15:35
Reviewer Update
Thank you it was sent