I have sent the documents that they want in time as the upgrade was done end of July but no one is willing to assist with crediting my account.

I am very disappointed and frustrated at the same time. Someone did a ********** upgrade with my Vodacom at a shop in King Williams town, did everything that Vodacom ask me to do now they have failed to credit my account and i wont pay something which i didn't take as this was confirmed by them its ***** but now they want to debit my account, they don't want to assist me now i am going to the CPA. As a person who doesn't earn that much i wont upgrade to a big phone and go to huge installment.