I have Reported Vodacom to the National Consumer Commission

I have now submitted my complaint to the National Consumer Commission. If Vodacom refuses to assist me in resolving my query then you have left me no other choice. I will also be seeking legal council to help me get a refund on my contract going back to August 2018 when the initial call was logged. I will also instruct my bank to block Vodacom's debit order as I have not been provided with the service I am paying for since August 2018. I did not want to do this, but Vodacom have forced my hand with your inept service.