KK
Kgaugelo K
1 reviews | Active since Feb 2022
08 Jul 2023, 13:51
I have no contract with vodacom but every month, there is a debit order that goes off with vodacom reference
I have no contract with vodacom but every month, there is a debit order that goes off with vodacom reference. I then called to find out, they told me they are investigating, they will revert. All I want is them to stay away from my account, everything I reverse that debit order it affect my credit score negatively.
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Replies (1)Vodacom's replyOfficial
08 Jul 2023, 16:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jul 2023, 16:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
