KK
Kgaugelo K

1 reviews | Active since Feb 2022

08 Jul 2023, 13:51

I have no contract with vodacom but every month, there is a debit order that goes off with vodacom reference

I have no contract with vodacom but every month, there is a debit order that goes off with vodacom reference. I then called to find out, they told me they are investigating, they will revert. All I want is them to stay away from my account, everything I reverse that debit order it affect my credit score negatively.

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Replies (1)
Vodacom
Vodacom's reply08 Jul 2023, 16:07
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team