I have never in my life received such bad service,

I moved into a new house beginning of May 2015 and had no telephone line meaning, no internet. I used my phone as a hotspot to have internet at home. (Bear in mind) I am on a RED VIP package. I am a ex-Nashua mobile client and was forced onto this company.<br> So by using my phone as a hotspot, I exceeded my Data usage. After pushing my account up to R8000, I received my first sms to inform me that I exceeded my data package. I then phoned them and was informed that my account is now soft locked. I made arrangements and made a part payment \mid-month"just to get my account unlocked. At the end of this month I paid the FULL outstanding amount. I phoned vodacom to find out when my contract ends and was informed that I could have upgraded already at the beginning of June 2015. NOBODY informed me of that when my contract was due as nobody informed me when I exceeded my data package. Only R8000 later. <br> Anyway"