I have never had such poor service from any company ever

<p>Firstly my gran was **** to by a consultant, told my gran she could get a free router and 5GB a month...obviously this is a load of *******. We sent the router back canceled etc. But vodacom decided to refund her then the next day debit her account 4 times in one day. This morning we went to vodacom menlyn. Lady helping us was very helpful however we spent 2.5 hrs on the phone to get the problem sorted. WE GOT NO WHERE! Each department transferres us to the next, I lost count how many times we explained the story and how many times my gran had to verify herself...it got ridiculous! Even the lady helping us was baffled by the consultants on the other end of the phone. They would even go as far as to just drop the call. </p> <p>Thank goodness I personally don't have an account with Vodacom! </p>