I have never had a contract with vodacom and I will never have one. Can a manager call or someone who is actually willing to assist me

I've been accused of opening an account I have no knowledge of, I've been through hell with vodacom I would never in my life recommend my family members to ever do business with them.

I've been never seen such a huge brand ******** consumers, I swear I will sue vodacom with the last penny I have if my name gets black listed. I have never opened an account with them now all of a sudden I vodacom? I've called their call center sevaral times trying to resolve this and all of their incompetence consultants keep on promising a manager will call me. My name is Sandile Mhlanga not Sandile Mhlanganga, I'm not being informed of the account I opened nor is any of the information I requested being sent to me. The appalling service I have received is really not something I'd wish upon anyone.