CB
Clinton B

1 reviews | Active since Jun 2017

29 Apr 2023, 17:26

I have logged this t...

I have logged this ticket on the 18th and I was told someone will contact me but no one has contacted me as yet I've been waiting my line speed is very poor for the mount of money I'm paying the ticket number is SR*** this is poor customer service very poor i will never recommend Vodacom to anyone if I have a chance to get a better service provider I'll cancel this service asap .

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Replies (1)
Vodacom
Vodacom's reply30 Apr 2023, 11:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team