JZ
Johandre Z

1 reviews | Active since Oct 2012

30 Jun 2016, 11:32

I have logged close to 10 queries on hellopeter and everywhere and receive the same stupid generic response everytime. I really sick of this. I want someone to call me and give real feedback. Youre cancellation fees are not reasonable and you say you will

<p>I have logged close to 10 queries on hellopeter and everywhere and receive the same stupid generic response everytime. I really sick of this. I want someone to call me and give real feedback. Youre cancellation fees are not reasonable and you say you will charge a reasonable fee. What a joke. Now we know how thee CEO gets a pay of R22 million because you ***** money and charge ridiculous cancellation fees for services that I have not even received.</p> <p> </p> <p>I want feedback and someone to call me to explain how why this is reasonable and what the criteria for reasonable are??????????????????????????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1</p>

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Replies (1)
Vodacom
Vodacom's reply30 Jun 2016, 13:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team