I have logged a previous review against vodacom last week and still I am getting the run around

<p>In view of my previous review i received an email from someone dealing complaints and it seems the service provided by the people dealing the complaints and those in the frontline are like chalk and cheese . Deciding to give vodacom another chance i visited the stores in Mall of the south i first attempted to go to the vodacom shop where the consultants there do not even know how to sell their products but are more interested in showing me the content of her eyes which i can assure you was disgusting to look at . i then proceeded to vodacom 4u in which i completed all the details of my upgrade and was advised that the products will be ordered and will be ready to pick up on Wednesday 15.06.2016 which i agreed to . i did not receive a call as promised and when i went into the store to collect my phone i was advised that the they still do not have stock and dont know when they will have the stock . My husband then contacted the store again yesterday and spoke to a lady who advised that she will give him a call back within the next 5 minutes however she did not ask for his name, any details from the contract , a telephone number, not even the name of the device . it is safe to say we did not receive a call from anyone , the service i have received over the last 2 weeks has been really disappointing as i chose vodacom over other networks because i have been with then for 6 years plus . Is it just me or should a store that sells devices not have those devices on hand with exception of some however it seems they dont have most or the devices. If someone is not interested in providing a customer with excellent service then they are in the wrong job and im sure there are people who would appreciate a job like theirs</p>