I have logged a call for line speed and it wasn't resolved but they close the call and I also logged a call for credit as I haven't have benefit of the service the whole month , I have cancelled the services since then they don't care about services which

I have logged a call for line speed and it wasn't resolved but they close the call and I also logged a call for credit as I haven't have benefit of the service the whole month , I have cancelled the services since then they don't care about services which I am not happy with at all the ticket numbers are below Sr*** /sr*** Service Request Update : SR*** Vodacom: Service Request SR*** status has been changed to 'Open' status. NoReply(2-VNTOG53). Vodacom: Vodacom: Service request SR*** update NoReply(2-VNUSPZF). I need a manager to give me a call asap I'll reverse the debit cob today .