nT
natasha T

1 reviews | Active since Oct 2010

04 Mar 2015, 14:41

I have had no joy with Vodacom _A|_ I have mailed, ca

I have had no joy with Vodacom - I have mailed, called you name it!!!<br> Regarding my \Account"- I did a new application an it says decline application in the last 30 days - and they say my account was in arrears but I mentioned that they do a debit order......and irrespective at this current moment My Account is ''up-to-date'' with all its Payments. My point is that my account is paid on time via debit order what vodacom debits is what they get. I I'm a client close to 15 YEARS with Vodacom is this how you treat you loyal clients????? Sending them back and forth from this consultant to that consultant and putting a block on they account Or please tell me to take my contracts to another network if I can't be assisted and this matter can't be resolved by vodacom. Michelle Roberts has mailed me but has not responded to my mail after sending a reply to her twice. <br> """

0
Replies (1)
Vodacom
Vodacom's reply06 Mar 2015, 15:48
Official
Hello tas17150,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team