i have had it with vodacom !!!

I am here again. went for upgrade got a sony M2 Aqua, failed in 7 days got a new one guess what failed in 7 days again. so the manager lady in kimberley made an agreement with me that i would still get the same package at R16 or R17 extra per month if i took the sony M4 aqua decided to take it but no stock, when stock arrived the store could not remember that the agreement was made, anyway took the thing on the expensive package but less airtime. customer care gives me a call and offers me 1GB data for free for the duration of my contract SO I AM SO HAPPY, but guess what? SONY M4 Aqua also has issue and had to send in for repairs. now its five days and no one at vodacom can even tell me what is the status of my phone and after me calling them numerous times all i get for the past few days is a message saying phone in hand with technician. cant even get through to the store in kimberley. i think vodacom should take their phone cancel my contract and we will never have to speak to each other again. DO NOT BUY ANYTHING AT VODACOM EVER thats my opinion. and they have a department that deals with issues but THEY HAVE NO NUMBER???