CF
Charmaine F
1 reviews | Active since Jan 2021
10 Jan 2022, 06:25
I have had endless hassles with my fibre line since 26 December 2021. Multiple service requests. The line works for one day and then not again. I told them their router was the issue. I'm now waiting since 12.15pm on Friday 7 January 2022 for them to get
Worst service EVER
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Jan 2022, 08:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jan 2022, 08:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CF
Charmaine F's updateReviewer Update
10 Jan 2022, 11:12Not at all surprising that I AM STILL WAITING to be contacted!
I'll go find myself a new ISP and cancel your "service".
I'll go find myself a new ISP and cancel your "service".
CF
Charmaine F's update10 Jan 2022, 11:12
Reviewer Update
Not at all surprising that I AM STILL WAITING to be contacted!
I'll go find myself a new ISP and cancel your "service".
I'll go find myself a new ISP and cancel your "service".