I have been waiting 4 weeks!!!

I ordered a Iphone 5S GOLD online on 17 July 2015. The lady said that there is stock but limited and that the phone will be delivered on Tuesday, 21 July 2015. A man phoned me on Friday afternoon (17 July 2015), confirming that delivery will take place on Tuesday at my office. I waited on Tuesday, cancelled appointments to be at the office, and no one pitched. <br> <br> I phoned the next day - as no one phoned me - and asked why it was not delivered. A Call Centre lady told me that the computer said - no stock. So they probably skipped me in the queue and then gave my phone to someone else!!!. <br> <br> It is now 18 Aug 2015 and still these people cannot even tell me when they will receive their stock to be able to ship it to me. I have never dealt with such incompetence in my life. The Iphone 7 will be available by the time this people eventually receive the stock. Im sure they will be able to find a IPhone 5S GOLD phone somewhere in stock at one of their branches if someone just made the effort to track one down. <br> <br> The worst service ever!!!