JT
Judeigh T
1 reviews | Active since May 2020
02 Mar 2022, 12:22
I have been waiting 3 months for my Fibre issue to be resolved i called several times different people and no one has assisted me or is willing to
I have been waiting 3 months for my Fibre issue to be resolved i called several times different people and no one has assisted me or is willing to. I am not happy with the service at all
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Mar 2022, 14:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Mar 2022, 14:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JT
Judeigh T's updateReviewer Update
03 Mar 2022, 18:52The installation was completed on the 11th November 2021.
It's the 3rd of March and your technicians have come and left my premises several times without resolving the issue...even now my service requests were closed without anyone coming to make the fibre live so I can be activated im really disappointed no one has called me until now and I start work tomorrow
It's the 3rd of March and your technicians have come and left my premises several times without resolving the issue...even now my service requests were closed without anyone coming to make the fibre live so I can be activated im really disappointed no one has called me until now and I start work tomorrow
JT
Judeigh T's update03 Mar 2022, 18:52
Reviewer Update
The installation was completed on the 11th November 2021.
It's the 3rd of March and your technicians have come and left my premises several times without resolving the issue...even now my service requests were closed without anyone coming to make the fibre live so I can be activated im really disappointed no one has called me until now and I start work tomorrow
It's the 3rd of March and your technicians have come and left my premises several times without resolving the issue...even now my service requests were closed without anyone coming to make the fibre live so I can be activated im really disappointed no one has called me until now and I start work tomorrow