I have been trying to cancel my expired Vodacom contract since the 15th of February

Item: Vodacom
Rating: 1
Author: Nicholus S

I have been trying to cancel my expired Vodacom contract since the 15th of February Every time I phone they tell me the previous guy didn't do a proper cancellation I have asked Vodacom to listen to my previous call and tell me if their agent didn't say my contract will be cancelled in April and last debit order will be in April I'm still waiting for the call

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Replies (1)

Vodacom's replyOfficial

03 Jun 2021, 10:20

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply03 Jun 2021, 10:20

Official