MP
Maria P
1 reviews | Active since Jul 2020
27 Jul 2020, 16:14
I have been trying for over 4 months now to get a refund from Vodacom ever time i call same story. Emails have been send to Vodacom contractor which up to date i have heard nothing from him as well. The phone gets dropped when i call or they cannot hear m
Useless and *********** service from Vodacom
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Replies (1)
Vodacom's replyOfficial
28 Jul 2020, 07:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jul 2020, 07:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team