1 reviews | Active since Aug 2015
I have been misguided to when upgrading with Vodac
I upgraded my phone in January this year. The package was sold to me with the following being said. Red advantage with 2 extra gigs at a minimal extra charge. Anything over and above that will cost 50c per megabyte. The lady even said 'it used to cost you R2 per extra megabyte not it is 3 times less.' I am currently trying to get my new business up and running. The most I have ever paid for a single month has been R4600 which is very high and mostly due to data. <br> I have received my next invoice and I am in for R14 000 this month. I am told when I call the data department that I only have 1 gig free on my contract, not 3 and anything over and above is R2 per extra megabyte. Why would she have sold this bunch of lies to me. I even asked her why is it not written on the contract to which she said she is entering it onto the computer. I cannot afford R14 000 and am willing to take the lady who signed me up on in a court of law. I am fuming. Please can someone find out who upgraded me so we can settle this once and for all. It was at the vodacom shop in vodaworld. Thank you. Candace Bester
Thank you for your posting.
I would like to apologise for any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
I would like to apologise for any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
