I have been experiencing serious issues with Vodacom’s service for over a month, and despite posting a review on HelloPeter last week, nothing meaningful has been done. All I have received are empty promises, incorrect information, and unnecessary delays

I have been struggling with Vodacom's terrible service for over a month now , i wrote a review on Hellopeter last week and not much was done except for empty promises , incorrect details and delay whilst they do not delay to debit my account. Technician was dispatched to assist me with the installation this past weekend and they called me whilst in an inccorrect address and after i gave them the correct address i was told they're sub contractors and they're not allowed to work in my estate. I called Vodacom contact centre to find a solution for this , i stayed on the line with an advisopr for over an hour and he could not get my address from his system , after 47 minutes into the call he then realized that his system had an issue and he could from his mobile phone could locate my address, he then requested to call me back as he wanted to refresh his system till date i have not been called back his name is Alvaro . This poor customer service is extreme from Vodacome , no one want to take accountability to assist a paying client , i am working from home and i have to buy data whilst i have an active account with Vodacom, please can someone reach out to me . I regret being a client of Vodacom their sevice is terrible , no sense of urgency , noaccountability , they just dont care