I have been *****ed by Vodacom

I would like to express on how disappointed with Vodacom Fiber, I have been with them since 2020. All of a sudden they have decided to upgrade my line without my knowledge and specially it involves money. I called them today to query about the change of debit order amount which is a difference of R226 not even courtesy to give us a call and on their defence, they said there was communication sent, this *****. My point is they would have given us calls and according to them they say the line has been upgraded but it is even worse then before.

Regards Philani