I have been desperately trung for months to explain to Vodacom that there is a problem with my account.

About four monthsvago I called the Vodacom help line and the computerized voice informed me that I had reached my limit in free calls. So I paid to call a free service a and explain that there was something wrong. Waited.... No response. Tried again got as far as seeing Vodacom an email of my profile page. Which did not actually have my profile and by this stage none of my sim cards registered in my name could make fee calls for help. Waited.... Again, Waited... Etc... Took the phone to see if the actual phone was broken, phone was fine. Again , Waited... Etc... Took the phone to Cellular City, they proudly professed the phone was fixed, but low and behold, it was not, a snotty child working there still did something on my phone and smugly said look it was such an easy problem that I have repaired it in seconds, I took the phone from him did the same kinda thing and No its not. The manager promised me she would personally look into it. Guess what still waiting....Please Vodacom I have lost Gig's of data and history. Fix my profile please.