MN
Mziwakhe N

1 reviews | Active since Dec 2022

10 Jan 2023, 11:45

I have app**** for fibre and was delivered

I have app**** for fibre and was delivered. I struggled to use and had reported that to them. They sent a technician by the name of Silas who came and took it. I cancelled the deal and told him I can't keep it he took it with him. 3 Months later I got a call from Vodacom saying that I owe them even now they are still calling me.

0
Replies (1)
Vodacom
Vodacom's reply10 Jan 2023, 12:09
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team