I have a problem with my internet connection since last week Sunday

Item: Vodacom
Rating: 1
Author: Sibusiso M

I have a problem with my internet connection since last week Sunday. When I call they always tell me that they are attending to my problem and will send a technician. It's been a week now but nothing. Ticket no. SR ***. Client name NT MNGUNI

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Replies (1)

Vodacom's replyOfficial

01 Mar 2025, 16:30

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Mar 2025, 16:30

Official