cB
carla B

1 reviews | Active since Nov 2015

22 Nov 2015, 10:49

i have a new S6 device that is faulty.i was transf

I have a brand new S6 edge phone that is faulty.i was transfered 4 times without help.the call centre staff was rude and kept passing the buck and then put the phone down in my ear.Vodacoms service is useless!they are a multibulluon company that doesnt care two dimes about there customers.I wish I can broadcast this to the entire nation so that everybody can see how badly they treat their customers !

0
Replies (1)
Vodacom
Vodacom's reply26 Nov 2015, 08:41
Official
Hello carladebruyn,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites