I have a contract wi...

Item: Vodacom
Rating: 2
Author: Eleanor E

I have a contract with vodacom and I lost my phone went to take another one, that's where all bad things happen my bill went extremely high, went to the shop three times to reduce they seems to do that but now fourth month still my bill is high went again today that's where I find out that I was not help from the start with that specific number.

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Replies (1)

Vodacom's replyOfficial

08 Apr 2026, 11:57

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 Apr 2026, 11:57

Official