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Sibongile H
1 reviews | Active since May 2015
21 Feb 2019, 13:05
I have a 1week old problem. 2 gig data gone to waste
I still have a problem with my 2 gig data. I reported the issue here on 14 February, that is a week ago I made a mistake with my contact number and I corrected it but afterwards no one contacted me Please can someone contact me. I am losing 2 gig data and it is just not fair Can someone who cares about customers do something with my problem? You customer care centre is very far from taking care of customers But I'm sure I will never ever sign up for anything vodacom. And I will also influence everyone I know to use a different service provider
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Replies (3)
Vodacom's replyOfficial
21 Feb 2019, 13:33 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Feb 2019, 13:33
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
21 Feb 2019, 20:22Dear Sibongile,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Vodacom's reply21 Feb 2019, 20:22
Official
Dear Sibongile,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
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Sibongile H's updateReviewer Update
22 Feb 2019, 01:11Thank you very much for resolving my query. Thank you HelloPeter for this platform
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Sibongile H's update22 Feb 2019, 01:11
Reviewer Update
Thank you very much for resolving my query. Thank you HelloPeter for this platform