SP
Shaun P
1 reviews | Active since Mar 2013
12 Mar 2024, 17:19
I HATE VODACOM WITH THEIR USELESS CUSTOMER SERVICE AND ******* NETWORK!
I have been a Vodacom client for decades, but for the last 5 years I have unsuccessfully tried to remove a number from my account that I never requested and have never used or even activated a SIM for. During support calls I often get cut off because the Vodacom network coverage is pure ******* at my home and getting worse every year. I HATE THIS COMPANY AND IT'S CUSTOMER "SERVICE" SOOO MUCH!
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Replies (1)Vodacom's replyOfficial
13 Mar 2024, 07:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Mar 2024, 07:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
