1 reviews | Active since Dec 2018
I HATE VODACOM, PATHETIC, SAD THAT THEY HAVE HALF THE MARKET SHARE!!!!!!
Once again VODACOM prove how patheticly trained their staff are and *********** they are.
19 June 2019 I settled my Account, asked to pay it off and move to pre paid, the amount was R 5388.00 that they sent to me.
I paid it, signed everything and sent it back.
Nothing was done, the month of July a debit goes off of R4700. I make sure it bounces. August R4700 goes off again, I make sure it bounces again.
I call them, speak to agents, get transferred around to everyone because no one wants to work in that pathetic corporate place. The send a reference number say it will get sorted.
September, same happens, I call, I get transferred around again wasting 30 minutes of time ever call, I speak with SFISO COLIN, He says it sorted and the amout will not go off again as it was a mistake and they didn't settle the account.
They keep deiting my account SAYING I'M in ****** Arrears now, I tried to apply for a home loan, they rejected me because of PATHETIC VODACOM!!!!!,, saying I'm in Arrears..
I'm am highly ****ed off, I spend a lot of money with these bunch of IDIOTS every month, I WILL move one this is sorted, this is bull****.
FIX THE PROBLEM, I DON'T OWE VODACOM MONEY......
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
