KJ
Kholeka J

1 reviews | Active since Jul 2015

28 Oct 2025, 08:28

I HATE VODACOM ****** ****MERS!!! NOW PAYING R750 from R350 just for minutes and 7gb! CONTRACT EXTENDED WITHOUT MY PERMISSION!!!!

My acc was handed over to VVM I paid and finished arrears and my acc went back vodacom extended my contract without prior consultation with me! Was ending Jan 2025 now extended to Nov 2026 mind u I'm now paying double +R750 only getting minutes and 7gig no device nothing when with this amount I could be paying for two phones plus data and minutes! Vodacom is a **** DONT EVER TAKE A CONTRACT WITH THEM YOU SKIP 2MONTHS YOU WILL PAY FOR THE REST OF YOUR LIFE..! They deleted my number and to get it back they said they have to put me on a month to month but now when k want to cancel the contract or end it I'm told I can't till Nov 2026 but how coz I'm on month to month not initial contract as it's period lapsed...????? IM SO ANGRY I HATE VODACOM!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply28 Oct 2025, 10:25
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team