I HATE VODACOM!

What can I say about Vodacom? Well if I had years, I'd be able to do say. Since I don't, my rant will be kept as short as possible. I cancelled 2 of my contracts (wi-fi) last year November. I received an sms (since you cannot speak to a person, it's hit 1 for this, and hit 2 for that. You will receive an sms to confirm you are cancelled), however, the sms actually say's that it is NOT a confirmation. I was not cancelled. March, this year, I said yes to a Vodacom sales person, for an upgrade to limitless wi-fi, for an extra R49. I of course said yes, and the next thing, we had no connection. It took 3 months of constant phone calls, to numerous people, before I was told that Vodacom had no such product, and that the upgrade I had done, required another wi-fi router. I told the agent that I was not prepared to buy a new one, that I had not been told to buy a new one in the first place, and that I was perfectly happy with the router I had. As previously mentioned, this took 3 months. Eventually we were connected, but I am being charged much more than the original contract. Also, I have 2 other routers of 50g each. The one has been blocked since then, although Vodacom is paid every month. My contract comes to an end this year, and upon phoning cancellations, once again, it is hit 1 or hit 2, which actually means a hit and a miss! I am so over this *****ulent, thieving company. You are unable to speak with a person, and when you do, they may as well be Tobi, so useless are they. It is thoroughly disgusting that paying clients are treated this way. No business ethics at all. I'd love to tell them to shove it!