BT
Brendan T

1 reviews | Active since Nov 2012

05 Jun 2019, 10:37

I hate vodacom. 3rd time i'm trying to do this contract upgrade!!!!!

Tried to do an upgrade for the third time now still a stuff up. The agreed upon deal and quote was not what they wanted to deliver to me, price per month all of a sudden went up by +-R400 when they wanted to deliver, cancelled process there. I HATE vodacom..

0
Replies (2)
Vodacom
Vodacom's reply05 Jun 2019, 11:04
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply05 Jun 2019, 19:50
Official
Dear Brendan, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  We tried calling you today and there was no answer. We have responded to your query via email with feedback.   Regards Consumer Website Team(SA)