AM
Andrew M

1 reviews | Active since Oct 2019

15 Jan 2022, 21:11

I hate vodacom

Vodacom it's a ********* I bought a phone online 2020 and they refused me to use the number that I was using before which is also Vodacom, I complained severely and they took time to come and take the take their phone as immediately after I opened It and later on after complaining about them on Hello peter they immediately called and looked for reference number of which I gave it to them and told me that they were not aware and will cancel the contract

After maybe a week they phones me and apologized sorry for the inconveniences and told me that they did receive a phone it's with them so now after a year they come again and gave a certain attorneys my details to put me on ITC RECORD is it fair I hate this company to do black people like this I don't think they can do this to white people they only ruining black people's future and make their lives unbearable

They come now and saying they have been contacting me of which they not I'm still using the same number I was using since before 2020

0
Replies (2)
Vodacom
Vodacom's reply15 Jan 2022, 21:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
AM
Andrew M's update15 Jan 2022, 21:23
Reviewer Update
You sent me lawyers and I gave them that reference number and you also sent me an email saying that my problems has been resolved on the 18 July 2020 or 8 July if I'm not mistaken, I also have the proof of everything as I know you're **********