I HATE VODACOM!

Item: Vodacom
Rating: 1
Author: Marvin A

I have never been so ****ed off with a service provider like I have with Vodacom and their **** service!

About 2 months ago I take a Laptop contract with them and although they were quick to deliver the package they delivered everything I didn't ask for ... Sold me a package I didn't want. I used one of their sales Channels - Afrizone and they took 3 weeks to do the cancellation I then had to call Vodacom to confirm a cancellation which they then did they promised to refund me the money the debited from my account which they didn't and then they have the nerve to double debit my account this morning ... I have now had to reverse this and it's going have a negative effect on my credit record while I am on the process of trying to buy a house ... **** Man!!!

I HATE VODACOM! WORST SERVICE PROVIDER EVER! WORSE THAN ****EN TELKOM AND WE ALL KNOW HOW BAD TELKOM IS!!!!!

I HATE VODACOM BUNCH OF ****EN ******

Helpful (0)

Replies (2)

Vodacom's replyOfficial

27 May 2019, 17:00

Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team

Best regards,

Vodacom's reply27 May 2019, 17:00

Official

Best regards,

Vodacom's replyOfficial

28 May 2019, 15:27

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded via email.
Regards Consumer Website Team

Best regards,

Vodacom's reply28 May 2019, 15:27

Official

Best regards,