1 reviews | Active since Oct 2016

26 Feb 2019, 16:39

I hate vodacom!!

Vodacom blacklisted my husband for R411 for a debt he did not owe. He now cannot get credit anywhere!! He has now paid the R411 he didn't owe just to get his name cleared and it still hasn't been taken off ITC or Compuscan.

0
Replies (2)
Vodacom
Vodacom's reply27 Feb 2019, 08:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply27 Feb 2019, 09:41
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact our Legal Team on *** [free from Vodacom numbers].
Regards
Consumer Website Tea

Best regards,