AJ
Alex J

1 reviews | Active since Dec 2014

26 Oct 2017, 11:41

I HATE VODACOM

This is already the 4th time I am using this medium to try get into contact with Vodacom, but yet again NO RESPONSE!!!! I don't understand how a company can be so unprofessional and useless when it comes to customer service? I am going to cancel my debit order with you guys from next month, because the service I am getting from you guys is just disgusting!

0
Replies (2)
Vodacom
Vodacom's reply26 Oct 2017, 12:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply31 Oct 2017, 12:27
Official

Dear Alex

We have been in contact with you and believe that your matter is now resolved.

Please accept our apology for any inconvenience caused.

Kind Regards
KH

Best regards,