KR
Kim R
1 reviews | Active since Jul 2018
08 May 2023, 15:18
I HATE BOT'S!!!
ITC reference How am I supposed to get an ITC reference when the bot keeps hanging up on me because I am not phoning from a vodacom number. Obviously!! I am not phoning from a vodacom number because that phone got ****** !!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 May 2023, 15:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 May 2023, 15:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 May 2023, 10:36Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per out telephonic discussion, kindly complete the blacklisting from and email back to our blacklisting team. The ITC reference number will be emailed, once the device is blacklisted.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per out telephonic discussion, kindly complete the blacklisting from and email back to our blacklisting team. The ITC reference number will be emailed, once the device is blacklisted.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 May 2023, 10:36
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per out telephonic discussion, kindly complete the blacklisting from and email back to our blacklisting team. The ITC reference number will be emailed, once the device is blacklisted.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per out telephonic discussion, kindly complete the blacklisting from and email back to our blacklisting team. The ITC reference number will be emailed, once the device is blacklisted.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,