I had cell phone contracts with them

Item: Vodacom
Rating: 1
Author: Nancy

I had cell phone contracts with them.At the the end of contracts I decided to cancel them. Instead of cancelling they rather start another contract without my knowledge and /or continuing taking money.

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Replies (1)

Vodacom's replyOfficial

11 Jan 2024, 08:36

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply11 Jan 2024, 08:36

Official