I had a wifi contrac...

Item: Vodacom
Rating: 1
Author: John S

I had a wifi contract which I canceled because the 24 months had come and gone, all of a sudden they keep on debiting my account, I have sent them emails, I have called them to stop, they promised but on the 15 of May they debited my account again, I don't know what else to do, frustrated, demoralized and will never use their service again.

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Replies (1)

Vodacom's replyOfficial

17 May 2026, 07:59

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply17 May 2026, 07:59

Official