I had a small contract with Vodacom which expired in 2020, it was only R65.00 a month. I cancelled the contract at it’s expiry in 2018 but it seems the this cancellation was not done. The credit beauru has it that I defaulted my last payment and the the c

I had a small contract with Vodacom which expired in 2020, it was only R65.00 a month. I cancelled the contract at it’s expiry in 2018 but it seems the this cancellation was not done. The credit beauru has it that I defaulted my last payment and the the contract is active. I phoned in the last week to have this rectified by the agents who assured me that this was one. But in the midsts of it all vodacom has declined my current application for a new laptop contract which I have done through their agent Celucity. So now I can not have a new contract because some one at vodacom one did not do their job in 2018. And I have a bad reflection on my credit record. Naturally I tried to phone vodacom to have this resolved to no avail apparently their phone routing system will not even put you through to their billing department if your ID number is not linked to a current contract. Vodacom please clear my name at the very least