RN
Relation N

1 reviews | Active since Oct 2025

24 Oct 2025, 14:13

I had a contract with vodacom since 2021 till 2023. 2024 vodacom called me saying I am owing R678. 24 which I paid on 01/10/2024 via capitec debit order then to my surprise this month when I reached out to transunion checking my credit profile and vodacom

Poor customer service and unreliable business management. Bad communication skills

0
Replies (1)
Vodacom
Vodacom's reply24 Oct 2025, 14:26
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team