I had a contract with Vodacom and it ended

Item: Vodacom
Rating: 1
Author: Claudia

I had a contract with Vodacom and it ended. I called to cancel and it wasn't cancelled instead the consultant said I should take another cellphone and I refused so they kept on debiting so I reversed the payment. Collection started calling me even though I told them that I cancelled the contract. It affected my credit score and I am still unhappy.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

21 Feb 2022, 12:14

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply21 Feb 2022, 12:14

Official