I had a contract wit...

Item: Vodacom
Rating: 1
Author: MARIE A

I had a contract with Vodacom for the last three years and paid for the full 36 months for data and minutes which I never received as it was allocated to a Voda nr monthly unbeknown to me which was connected to my account resulting in the fact that I never received the data paid for because of negligence from Vodacom

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Vodacom's replyOfficial

02 Sept 2026, 07:23

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply02 Sept 2026, 07:23

Official