I had a contract cancelled

Item: Vodacom
Rating: 1
Author: Elize

I had a contract cancelled. Suddenly after 2yrs they send a billing account and the benefits i never had but i still had to pay because my service was suspended. I lost almost R1500.00 in the process. I will never recommend Vodacom as a service provider

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Replies (1)

Vodacom's replyOfficial

12 Dec 2025, 07:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply12 Dec 2025, 07:25

Official