CM
Cassandra M

1 reviews | Active since May 2026

04 Jun 2026, 12:23

I had a cancelation finally sorted out offset fighting for almost 2 months on a dayly basis. Now I'm being charged for a contract that is now in prepaid. How the gel does this work. Then I have 2 packages on the same number, how is that possible. So I

Not happy with service I receive from vodacom. Pathetic service

0
Replies (1)
Vodacom
Vodacom's reply04 Jun 2026, 14:47
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team