I had a bad , bad ,badcustomer services

<p>I HAD A BAD CUSTOMER SERVICE AT VODACOM KOLONNADE NEXT TO GAME STORE ,I MADE AN UP GRADE IN MAY MY THEN SUNDAY MORNING MY PHONE WAS NOT WORKING IT WAS JUST BLACK SO YESTERDAY I WENT TO KOLONNADE VODACOM NEXT TO GAME STORE,THE IT GUY TOLD ME THAT THE NEED A DELIVERY NOTE FOR ME TO BE HELP ,BECAUSE I DIDNT BUY A PHONE WITH THE IF I BOUGHT IT IN THE STORE THEY WERE GOING TO HELP ME,SO NOW I DONT HAVE THAT NOTE I ONLY HAVE A BOX,HE ALSO TOLD ME THEY ARE FRANCHISE I TOUGHT IS ONE VODACOM ,I REFUSE TO TAKE THE PHONE HE SAID HE WILL BOOK THE PHONE THEY ARE GOING TO CHARGE ME ,HE SAID THE IS SCRACHES ON THE SIDE OF THE PHONE I TOLD THE PHONE DIDNT CAME WITH A PAUCH THATS WHY THE IS SCRACHES ,I DID HAVE MONEY FOR THE PAUCH,SO NOW I HAVE TO PAY FOR A PHONE WHICH I DIDNT USE IT FOR EVEN THREE MONTHS PLUS THE IS NO CRACKS ON THE SCREEN ,HE DIDNT EVEN BOTHER TO CHECK MY DETAILS ON THE SYSTEM THE ONLY THING HE COULD TELL THEY GOING TO CHARGE ME HOW CAN I PAY FOR THE PHONE WHICH I DIDNT USE FOR 3 MONTHS ,I DIDNT KOW THAT TO UP GRADE YOUR PHONE TELEPHONICAL ITS A PROBLEM WHEN YOU NEED HELP AT YOUR VODACOM BRANCHED, </p>