DJ
Doe J

1 reviews | Active since Jul 2011

22 Jul 2016, 05:01

I guess they dont care about me anymore

<p>I've tweeted you guys several times asking for help but no response.</p> <p> </p> <p>People are unable to reach me on my phone and they're complaining - its not even area specific. Completely random and they can't get through. The call just does not go through.</p>

0
Replies (2)
Vodacom
Vodacom's reply22 Jul 2016, 05:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

DJ
Doe J's update24 Jul 2016, 19:09
Reviewer Update

Nobody contacted yet. And I guess if you're not able to get through to me on my number, that's proof of the issue I am facing.